Shipping Policy

Teewraps Shipping Policy

At Teewraps, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below to understand our shipping practices.

Processing Time

Order Processing: Orders are processed within 1-2 business days after receipt of payment.
Business Days: Business days are Monday to Friday, excluding public holidays.

Shipping Methods and Delivery Times

Domestic Shipping: We offer standard options within India. Delivery times are as follows:
- Standard Shipping: 8-14 business days
International Shipping: We offer international shipping subject to cost borne by the consumer.

Order Tracking

Tracking Information: Once your order is dispatched, you will receive an email with the tracking number and a link to track your shipment.
Tracking Updates: You can also track your order status directly on our website under the "Track Order" section.

Delivery Issues

Delayed Delivery: If your order is delayed, please get in touch with our customer service team at support@teewraps.com. We will work to resolve any issues promptly.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately. We will file a claim with the shipping carrier and arrange for a replacement or refund.

Shipping Address

Address Accuracy: Please ensure that your shipping address is complete and accurate to avoid delays. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
PO Boxes: We do not ship to PO Box addresses. Please provide a physical address for delivery.

For any questions or concerns regarding our shipping policy, please contact us at support@teewraps.com.

Refunds and Cancellation

Teewraps Refunds and Cancellation Policy

We strive to ensure your satisfaction with every purchase from Teewraps. If you are not satisfied with your purchase, please review our refunds and cancellation policy below.

1. Cancellations

Order Cancellation: You can cancel your order within 24 hours of placing it by contacting our customer service at support@teewraps.com.
Post-Dispatch: Orders cannot be canceled once dispatched. However, you may return the product in accordance with our return policy.

2. Returns

Eligibility: Returns are only accepted for defective articles. Products must be unused, unwashed, and in their original packaging.
Process: To initiate a return for a defective product, contact us at support@teewraps.com with your order details and a description of the defect. We will provide instructions for the return process.
Shipping Costs: If the product is found to be defective, Teewraps will cover the return shipping costs.

3. Refunds

Processing: Refunds for defective articles will be processed within 7-10 business days after we receive the returned product.
Method: Refunds will be issued to the original payment method used at the time of purchase.
Exceptions: Sale items are non-refundable unless they are defective or damaged upon arrival.

4. Exchanges
We do not offer direct exchanges. If you wish to exchange a defective product, contact us at support@teewraps.com with your order details and a description of the defect. We will provide instructions for the exchange process.

5. Contact Us
For any questions regarding our refunds and cancellation policy, please contact us at support@teewraps.com.

Teewraps

Handcrafted luxury, absolute style and safety handed to you in the form of a Towel. Discover a feeling as unique as you are with a towel that is not just a towel.

Contact

☎ +91 75081 51356

✉ support@teewraps.com

🏠︎ 57, 8th Floor, Sushma Infinium,

Zirakpur, Punjab. 140603

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